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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at prataphomeo9016@gmail.com. Please note that returns will need to be sent to the following address: Pawapuri Jal Mandir Road, Rajo Singh Ke Market , Pawapuri, BR, 803115, IN

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at prataphomeo9016@gmail.com.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, including medicines, homeopathic products, personal care goods, and perishable items. All medicine/healthcare product sales are final due to safety and hygiene reasons, as per Indian drug regulations.
 We also do not accept returns for hazardous materials, flammable liquids, or gases.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Indian Union 7 day cooling off period If the merchandise is being shipped within the Indian Union, you have the right to cancel or return your order within 7 days, for any reason and without justification.

Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we've approved your return, please contact us at prataphomeo9016@gmail.com.